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Shipping Policy for CGM Shoppers

Effective Date: [Insert Date]

Welcome to CGM Shoppers! We are committed to ensuring your shopping experience is seamless and enjoyable. Please review our shipping policy to understand how orders are processed and delivered.

Order Processing

1. Order Confirmation: After placing your order, you will receive an order confirmation email with your order details. If you do not receive this email, please contact our customer support at [Insert Contact Email].

2. Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays). For items from multiple vendors, processing times may vary based on the vendor’s handling time.

3. Vendor-Specific Processing: Each vendor on CGM Shoppers manages their own inventory and fulfillment. Shipping timelines may differ based on the vendor’s location and availability.

Shipping Methods & Delivery Times

1. Shipping Options: We offer various shipping options at checkout, including standard and expedited shipping. Available methods and rates depend on the vendor’s location and the destination address.

2. Estimated Delivery Time: Delivery times vary by vendor and shipping method. You can view estimated delivery dates at checkout. Please note that these are estimates and may be affected by unforeseen delays.

3. Multiple Shipments: If you order from multiple vendors, your items may arrive in separate packages with different delivery times.

Shipping Rates

1. Calculation of Rates: Shipping costs are calculated at checkout based on the selected shipping method, destination, and product weight/dimensions.

2. Free Shipping: Certain vendors may offer free shipping on specific products or for orders exceeding a specified amount. These details will be indicated on the product page or at checkout.

International Shipping

1. Availability: We ship internationally to select countries. Please check the availability of international shipping during checkout.

2. Customs and Duties: Customers are responsible for any customs fees, import duties, taxes, or other charges that may apply upon the arrival of their order. These fees vary by country and are not included in the order total.

Order Tracking

1. Tracking Information: Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress.

2. Tracking Multiple Shipments: For orders from multiple vendors, you will receive separate tracking numbers for each shipment.

Shipping Issues

1. Delays: While we strive for timely deliveries, delays may occur due to weather, carrier issues, or other unforeseen circumstances. We appreciate your patience.

2. Lost or Damaged Packages: If your package is lost or arrives damaged, please contact our customer support within 7 days of the delivery date. Provide your order number and details to help us resolve the issue promptly.